Know Your Customer (KYC) at Captex

At Captex, ensuring the security and trustworthiness of our platform is a top priority. Our Know Your Customer (KYC) process plays a vital role in confirming client identities and aligning with regulatory standards.

The KYC process involves collecting and verifying client details to evaluate risks, deter fraud, and meet anti-money laundering (AML) requirements. This page details our KYC expectations, including required documents and steps to complete verification. Through these diligent KYC measures, Captex strives to protect users and foster a safe space for financial activities.

Enhanced Protection & Security

Captex is devoted to employing strong security practices to shield user data and block unauthorized access. Our security approach features encryption tools, multi-factor authentication, regular audits, and compliance with industry-leading standards.

These efforts guard against cyber risks and fraud, securing sensitive information. Captex is focused on upholding a safe trading platform by continually enhancing our security systems and effectively managing potential threats.

Customer Definition for KYC

At Captex, a “customer” is any person or entity interacting with our platform or conducting financial transactions, encompassing both new and returning users.

  • Individual Clients: These are traders or investors opening accounts with Captex. We gather details like full name, date of birth, address, and ID documents to authenticate identities and meet regulatory needs, helping us verify users and prevent fraud.
  • Entities: This includes businesses, partnerships, or other legal bodies using our platform for trading or investment. We collect documents such as incorporation certificates, business licenses, and details of authorized representatives to confirm ownership and legitimacy.

Our KYC policy is essential for regulatory adherence and risk reduction. By carefully verifying customer identities, Captex bolsters platform security and minimizes risks tied to financial dealings. We are committed to service integrity, user protection, and a secure trading environment. For more on our KYC process, see our KYC Policy or contact our support team.

Identity Verification

Identity verification is a cornerstone of Captex’s KYC policy, aimed at ensuring platform safety, preventing fraud, and fulfilling regulatory duties. We use strict procedures to validate customer identities, protecting against unauthorized access and financial misconduct.

Individual Identity Verification

For individual users, Captex requires:

  • Name: Full legal name as listed on official IDs.
  • Date of Birth: To confirm age and identity.
  • Address: Current home or business address.
  • Identification Documents: Official documents like passports, driver’s licenses, or national IDs.

We blend cutting-edge technology with hands-on reviews to verify the accuracy and authenticity of this information.

Entity Identity Verification

For corporate clients, Captex verifies:

  • Business Documents: Incorporation certificates, articles of association, and business licenses.
  • Ownership Structure: Details on beneficial owners, directors, and authorized representatives.

These documents establish the entity’s legal standing and confirm the identities of its representatives.

Compliance and Security

Our verification aligns with AML and counter-terrorism financing (CTF) regulations. Thorough identity checks help Captex reduce financial crime risks and maintain a secure transaction setting. We prioritize data privacy and transparency throughout. For details, check our KYC Policy or reach out to our support team.

Identification

Captex uses stringent identification methods to meet regulatory demands and boost security. We collect and verify details like name, date of birth, address, and official IDs.

Combining advanced tech with manual checks, we ensure protection against fraud. These steps are key to sustaining a secure trading platform and defending our customers’ interests. For more, refer to our KYC Policy or contact our support team.

Foreign Clients

Captex serves clients worldwide. Foreign users must complete the same rigorous KYC process as domestic clients, submitting IDs and meeting verification criteria. Our dedication to security and compliance is consistent across all regions.

Private Individuals

Private individuals on Captex must fulfill the KYC process by providing personal ID documents and adhering to verification standards. This ensures regulatory compliance and reinforces security, creating a dependable trading environment.

Documents for Verification

Captex may request these documents for identity verification:

  • National ID card
  • Current passport
  • Residence permit
  • Driver’s license
  • Tax clearance certificate
  • Birth certificate
  • Utility bills
  • Address confirmation from electoral registrar

If sufficient documents aren’t available, we may use electronic sources for verification. Accurate checks are vital for compliance and platform security. For specific requirements, consult our KYC Policy or contact our support team.