Terms of Service

Thank you for selecting Captex as your go-to platform for online trading. By engaging with our services, you agree to adhere to these Terms and Conditions, which regulate your interaction with our website, mobile apps, and additional offerings. These guidelines are designed to foster a secure and streamlined trading atmosphere.

We urge you to carefully review these terms, as they outline your privileges and duties while utilizing Captex. Should you disagree with any part of these stipulations, we suggest abstaining from our services. Your ongoing use of Captex reflects your consent to and compliance with these terms.

At Captex, our mission is to deliver a safe, effective, and user-friendly trading experience. We value your confidence in us and are dedicated to assisting you on your trading path. If you have any inquiries or uncertainties regarding these terms, feel free to contact our support team for help.

Welcome to Captex—enjoy your trading journey!

General Provisions

These General Provisions apply to everyone using the Captex platform. By accessing or engaging with our services, you commit to following these terms:

Eligibility:

To utilize our services, you must be at least 18 years of age or have attained the legal age of majority in your region, whichever is higher. Registering with Captex confirms that you satisfy these eligibility criteria.

Account Registration:

Certain platform features require you to set up an account. In doing so, you pledge to supply truthful, up-to-date, and comprehensive details, and to keep this information current. You are also responsible for protecting your login details and all activities performed through your account.

Compliance with Laws:

You agree to abide by all relevant local, regional, national, and global laws and regulations when using our services. It is your sole duty to ensure your platform usage remains lawful and meets all legal standards.

User Conduct:

You commit to avoiding actions that might disrupt the platform, its servers, or linked networks. Using our services for illegal or unauthorized purposes is prohibited. Forbidden activities include, but are not limited to:

Unauthorized Access: Attempting to breach the platform or other users’ accounts.
Spamming: Sending unsolicited or unapproved messages.
Fraudulent Behavior: Engaging in misleading or unethical practices.
Malware Distribution: Sharing harmful software, viruses, or malicious content.

Intellectual Property:

All materials on the Captex platform—such as text, graphics, logos, and software—are owned by Captex or its licensors and safeguarded by intellectual property laws. Without explicit written permission from Captex, you may not use, copy, share, or modify any platform content.

Privacy Policy:

Your engagement with the platform is governed by our Privacy Policy, which details how we gather, utilize, and safeguard your personal information. Using Captex signifies your agreement to these practices.

Modification of Terms:

Captex may update these Terms and Conditions at its discretion. Major revisions will be announced via updates on our website. Your continued use of the platform after such changes indicates your acceptance of the updated terms.

Termination:

Captex retains the right to suspend or terminate your account and access to services at any time, with or without reason or prior notice. Upon termination, certain terms—like ownership rights, warranty disclaimers, indemnification, and liability limits—will persist.

By using Captex, you confirm that you’ve read, understood, and agree to abide by these General Provisions.

Basic Definitions Used in the Agreement

“Account”: The personal profile you establish on the Captex platform, containing your details (e.g., name, contact info, financial data), trading history, and preferences. You’re responsible for securing your account credentials and all actions taken under it. Creating an account involves agreeing to the Terms of Service, completing identity verification (KYC), and enabling security features like two-factor authentication.
“Agreement”: The full Terms and Conditions document, encompassing all referenced policies, guidelines, or updates. It establishes the rights and duties of both Captex and you, forming a binding contract. Changes to the Agreement will be shared with users, and continued use requires acceptance of those updates.
“Content”: All materials and information on the Captex platform, including text, images, logos, videos, audio, data sets, and software from Captex, its partners, or users. You may not reproduce, distribute, or alter this content without Captex’s express approval. This also includes user-generated items like reviews or comments, which Captex may use and share as part of its services.
“Captex”: The online trading platform managed by Captex, covering its website, mobile apps, and related services. Captex equips users with tools and resources for trading financial instruments, accessing market insights, and managing portfolios, aiming to offer a secure, intuitive trading space while ensuring legal compliance and user support.
“Services”: The features and capabilities provided by Captex, such as trading financial instruments, viewing real-time market data, using trading tools, and engaging with the platform community. Users must follow platform rules, and Captex may modify or discontinue services to maintain performance and compliance.
“User”: Any person or entity accessing or using the Captex platform, with or without an account. Users must comply with these Terms and Conditions, provide accurate registration details, and follow applicable laws. This includes traders, investors, and anyone interacting with Captex’s offerings.
“User Content”: Material you upload, post, or share on the Captex platform, such as profile info, trading data, reviews, or messages. By submitting this, you grant Captex a non-exclusive, royalty-free, global license to use, display, and distribute it within its services. You’re responsible for ensuring your content adheres to intellectual property and privacy laws.
“Financial Instruments”: Tradable assets on the Captex platform, including stocks, bonds, options, currencies, cryptocurrencies, and other securities. These carry market risks, and users should research thoroughly before trading. Captex offers tools and data for decision-making, but trading risks rest with you.
“Trading”: The process of buying, selling, or swapping financial instruments on the Captex platform, including placing orders, executing trades, and managing positions. Users should understand trading risks and leverage Captex’s resources and tools for informed strategies.
“Transaction”: Any finalized exchange, purchase, or sale of financial instruments, logged in your account history for tracking and decision-making. Captex processes transactions per market standards and provides support for any issues.
“Market Data”: Financial information on the Captex platform, like real-time quotes, volumes, historical trends, and market indicators, sourced from trusted providers. This helps users analyze conditions and spot opportunities.
“Trading Tools”: Features Captex offers to aid trading, such as charting software, technical analysis, risk management options, and order types (market, limit, stop). These enhance trade execution, and Captex continually refines them to meet user needs.

Parties to This Agreement

This Terms and Conditions Agreement (the “Agreement”) is a pact between Captex (referred to as “Captex,” “we,” “us,” or “our”), the entity running the Captex trading platform, and you, the User (referred to as “User,” “you,” or “your”). By signing up, accessing, or using the Captex platform and its services, you agree to follow the terms herein.

Captex’s Role:

Captex serves as a robust trading platform, enabling the purchase, sale, and exchange of financial instruments like stocks, bonds, options, futures, currencies, and cryptocurrencies. We strive to provide a secure, efficient, and approachable space for trading and investing, offering advanced tools, live market data, and learning resources to empower your decisions and strategies.

User’s Role:

As the User, you’re an individual or entity using the Captex platform. By registering and engaging with our services, you confirm your legal ability to enter this Agreement and your commitment to follow all relevant laws, regulations, and policies. You’re accountable for your actions on the platform, including securing your account and adhering to this Agreement. Your continued use signals your acceptance of these terms.

Together, Captex and the User are the “Parties” to this Agreement, establishing a shared understanding and legal bond based on these terms.

Effect of the Agreement

This Agreement governs your use of the Captex platform and its services. By signing up, accessing, or interacting with our offerings, you acknowledge and agree to be bound by this Agreement and any related policies or updates referenced within.

Legally Binding Contract:

This Agreement creates a legal contract between you and Captex, detailing both parties’ rights, duties, and obligations. Accepting it is essential to using the platform, and violations may result in account suspension or termination without notice.

Governing Framework:

It sets the structure for dispute resolution, applicable laws, and jurisdiction for legal issues tied to your platform use, ensuring fair, transparent, and lawful handling of conflicts.

User Commitment:

Your ongoing use of Captex’s services shows you understand and agree to these terms and will comply with relevant laws. Non-compliance may prompt immediate action from Captex, such as account suspension or termination. Your access hinges on accepting and following this Agreement.

Services

Captex offers an extensive range of services crafted to equip traders and investors with secure, efficient, and well-informed access to financial markets. Our platform supports a variety of financial instruments, enabling users to trade confidently across diverse asset categories.

Trading Platform:

Captex’s trading platform features a user-friendly design to ensure seamless and approachable trading. Highlights include:

Real-Time Market Data: Access live updates on price quotes, trading volumes, and key market indices.
Advanced Charting Tools: Employ a broad selection of technical indicators, chart styles, and analytical tools to refine your trading approach.
Customizable Dashboards: Tailor your trading interface with personalized widgets and layouts to suit your preferences.
Efficient Order Execution: Execute trades swiftly and precisely, with multiple order types available to match various strategies.
Portfolio Management: Monitor your portfolio’s performance and adjust your investments effortlessly.

Market Data and Analysis:

Captex provides access to both real-time and historical market insights, supporting thorough analysis. Key features include:

Market Trend Analysis: Use live data and past trends to guide your trading choices.
Technical and Fundamental Analysis: Perform detailed technical evaluations or review fundamental insights like earnings updates and economic metrics.
Custom Alerts: Create tailored notifications for price shifts, volume changes, or other critical market events tied to your strategy.

Educational Resources:

Understanding the value of expertise in trading, Captex delivers a wealth of learning tools, such as:

Tutorials: Detailed guides to help you master the platform and sharpen your trading abilities.
Webinars: Interactive sessions led by industry professionals, exploring topics from foundational market principles to sophisticated trading methods.
Articles and Blogs: Frequently refreshed content delivering perspectives on market movements, trading tactics, and financial updates.

Customer Support:

Captex places a high priority on customer care, ensuring users receive the help they need:

Multi-Channel Support: Contact our team via email, live chat, or phone for quick assistance.
Responsive Service: Our skilled support staff is equipped to address concerns promptly, ensuring a smooth trading experience.
Comprehensive Help Center: Explore an extensive collection of FAQs, tutorials, and troubleshooting aids directly on the platform.

Through these offerings, Captex strives to foster a secure, efficient, and intuitive trading environment suitable for traders and investors at all skill levels.

FX and CFD Trading Procedures & Orders

Trading Procedures

Account Creation and Verification

To start trading on the Captex platform, users must first sign up for an account by submitting personal details, including name, address, email, and phone number. Following registration, the Know Your Customer (KYC) process is required, which involves providing identification (e.g., passport or driver’s license) and proof of address. This verification ensures compliance with regulations and enhances account security.

Once your account and KYC are approved, you can deposit funds using options like bank transfers, credit/debit cards, or digital wallets. Funding your account is a prerequisite for participating in trading activities.

Market Access and Analysis

Captex grants access to an extensive array of FX and CFD markets, covering instruments like currencies, commodities, stocks, indices, and cryptocurrencies. Real-time price feeds allow users to track market changes and make strategic decisions.

The platform provides robust tools for market analysis, including:

Live Data: View up-to-the-minute details like bid/ask prices, trading volumes, and market depth.
Charting Tools: Leverage advanced charting options with technical indicators, drawing features, and customizable timeframes for detailed analysis.
Fundamental Analysis: Stay updated with economic calendars, news streams, and commentary on events impacting markets.
Risk Management Tools: Apply features like stop-loss and take-profit orders, plus margin controls, to safeguard your capital and optimize strategies.

Order Types

Market Orders
Market orders are fulfilled at the prevailing market rate, offering instant entry or exit from trades. They’re ideal for traders who value speed over exact pricing, especially in fast-moving markets.
Limit Orders
Limit orders let traders set a specific price for buying or selling an instrument, defining a maximum buy price or minimum sell price. This ensures trades occur at or better than the chosen price, giving control over execution.
Stop-Loss Orders
Stop-loss orders automatically close a position when the market hits a designated level, capping losses. This tool helps traders manage risk and shield their funds from sharp market drops.
Take-Profit Orders
Take-profit orders secure gains by closing a position once a predefined profit goal is achieved. This locks in earnings and guards against losses from market reversals, aligning with profit-focused strategies.
Trailing Stop Orders
Trailing stop orders dynamically adjust as the market moves favorably, trailing the price by a set distance (in points or percentage). This locks in profits while allowing gains to grow in trending markets, minimizing risk if the trend reverses.

Risk Management and Leverage

Margin Requirements
Margin is the collateral needed to initiate and sustain leveraged positions. Captex determines margin levels based on an instrument’s volatility and liquidity, ensuring sufficient funds to cover potential losses.
Leverage
Leverage amplifies market exposure by allowing traders to control larger positions with less capital, borrowed from Captex. While it can enhance returns, it also increases loss potential. Leverage options vary by instrument and trader experience, encouraging responsible risk management.

Execution and Settlement

Captex ensures rapid, precise order execution based on market conditions and order details. Trades settle efficiently, with gains or losses reflected in your account instantly. We uphold transparent, dependable execution practices to optimize user outcomes.

Customer Support and Education

Captex is dedicated to supporting traders with:

Customer Support: Our team assists with account questions, technical challenges, and platform use via email, live chat, or phone, delivering timely solutions.
Educational Resources: Access tutorials, webinars, articles, and guides to build trading knowledge, improve decisions, and boost market confidence.

With thorough trading processes, diverse order options, robust risk tools, and reliable support, Captex enables traders to excel in FX and CFD markets, fostering a trusted, user-focused experience.

Margins and Collateral Payment

Margins and collateral are critical elements of FX and CFD trading on the Captex platform, essential for managing risk and unlocking trading potential. Grasping these concepts is key to succeeding in leveraged trading.

Understanding Margin

Margin is the upfront capital Captex requires to open and maintain trading positions, serving as a safeguard against market-driven losses. With leverage, it allows traders to manage positions larger than their initial funds, heightening both rewards and risks.

Types of Margins

Initial Margin: The minimum deposit needed to start a position, calculated as a percentage of the position’s total value to mitigate default risk.
Maintenance Margin: The ongoing collateral required to keep a position open, varying with market conditions and the instrument’s risk level.

Leverage in Trading

Leverage enables traders to oversee positions far exceeding their margin deposit. For instance, 10:1 leverage means controlling a position ten times your investment. This boosts profit potential but also magnifies losses due to increased exposure.

Managing Risk with Margin

Effective risk control is crucial in leveraged trading. Captex sets margin levels based on:

Volatility: Higher margins apply to volatile instruments to buffer against sudden price swings.
Liquidity: Less liquid assets may demand higher margins due to execution risks.
Regulatory Standards: Margins align with industry rules to ensure trader protection and market stability.

Collateral and Payments

Collateral consists of funds or assets deposited as margin to back trading positions, vital for meeting margin needs. Captex supports flexible payment options—bank transfers, credit/debit cards, and e-wallets—giving traders versatility in account management.

Risk vs. Reward

Leverage can boost potential profits by enabling traders to take advantage of market shifts with a modest initial investment, but it also heightens the chance of substantial losses. These losses could surpass your starting capital, making it essential for traders to evaluate their risk tolerance carefully. To mitigate potential downsides, consider implementing strategies like placing stop-loss orders and spreading investments across a diverse portfolio.

Compliance and Regulations

Captex upholds rigorous regulatory standards for margin requirements and leveraged trading to safeguard traders and maintain market integrity. These rules promote transparency, fairness, and trust, contributing to a stable and reliable FX and CFD trading ecosystem.

Online Trading Platform and Website Access

Captex provides a robust online trading platform and website optimized for efficient trading in foreign exchange (FX) and contracts for difference (CFDs). This section outlines the platform’s capabilities, features, and accessibility, emphasizing its intuitive design and cutting-edge trading tools.

Platform Overview

The Captex trading system is available on various devices, including desktops, laptops, and mobile gadgets. It serves both beginner and seasoned traders with a fluid trading experience, blending ease of use with powerful functionality.

Key Features and Functionalities

Real-Time Market Data: Gain instant access to live price updates, market news, and economic insights, empowering timely decisions and keeping you informed of market changes impacting your trades.
Diverse Trading Instruments: Captex offers an extensive selection of assets, such as currencies, commodities, stocks, indices, and cryptocurrencies, allowing traders to craft varied strategies and tap into multiple markets within one platform.
Order Execution: Enjoy fast, precise execution of orders, including market, limit, stop-loss, take-profit, and trailing stop options, enabling swift responses to evolving market dynamics.
Advanced Charting Tools: Leverage sophisticated charting features with technical indicators, customizable layouts, and analysis tools to spot trends, patterns, and trading possibilities.
Risk Management: The platform prioritizes risk control with margin settings, leverage choices, and tools to set limits, track margin use, and enhance trading outcomes through strategic risk management.

Accessibility and User Experience

Multi-Device Compatibility: Captex ensures versatility, accessible via web browsers on desktops and laptops from anywhere with an internet connection, plus mobile apps for iOS and Android for trading on the move.
User-Friendly Interface: With straightforward navigation, adjustable dashboards, and trader-focused features, the platform allows seamless transitions between sections, account management, and trade execution.
Educational Resources: Access a rich library of learning materials, including tutorials, webinars, articles, and guides, to sharpen skills, build effective strategies, and navigate fast-paced markets confidently.

Security and Reliability

Data Encryption: Captex uses state-of-the-art encryption to secure user data and transactions, ensuring sensitive details remain private and protected from unauthorized access.
24/7 Monitoring: Continuous oversight and maintenance keep the platform running smoothly, with a round-the-clock technical team ready to resolve issues and minimize trading interruptions.
Compliance and Regulation: Captex adheres strictly to regulatory standards for online trading, fostering transparency, dependability, and trust in a secure trading environment.

Customer Support

Dedicated Support Team: Captex provides thorough assistance via email, live chat, and phone, addressing account concerns, technical glitches, or platform questions promptly.
Feedback Mechanisms: Traders are invited to share insights on platform performance and usability, helping Captex refine its services to meet the community’s evolving needs.

Captex’s platform delivers a seamless, secure experience with advanced tools, live data, and strong security measures. Whether on desktop or mobile, traders benefit from intuitive navigation, robust features, and educational support, empowering them to thrive in FX and CFD markets and pursue their financial objectives.

Login Data Security

Safeguarding login credentials is vital to prevent unauthorized access and secure accounts on the Captex platform. Captex implements stringent security measures to protect login details and uphold confidentiality.

Encryption and Secure Transmission

Captex employs industry-standard SSL (Secure Sockets Layer) encryption to protect all login data transmitted between users and the platform. This ensures that usernames, passwords, and personal information are securely sent online, minimizing risks of interception or data breaches.

Strong Password Practices

Captex urges users to craft strong, unique passwords combining uppercase and lowercase letters, numbers, and special symbols. Adopting these practices bolsters account security and lowers the chances of breaches through guessing or brute-force attempts.

Two-Factor Authentication (2FA)

For added protection, Captex offers two-factor authentication (2FA), requiring users to confirm their identity with a secondary step—like a one-time code sent to their phone or generated via an app—beyond standard login details. This ensures that even if credentials are compromised, unauthorized access is blocked without the second verification layer.

Client Rights and Responsibilities

Clients of the Captex platform have defined rights and duties that shape their usage and interactions with the service. These guidelines ensure a fair, transparent, and secure trading space, balancing the interests of all users.

Client Rights

Access to Information: Clients can expect accurate, current details about their accounts, trades, and market conditions, with Captex providing real-time data, trade histories, and account summaries for informed choices.
Fair Treatment: All clients receive equitable service, including unbiased order execution, competitive pricing, and equal trading access, regardless of account size or activity level.
Privacy and Confidentiality: Captex prioritizes safeguarding clients’ personal and financial data through robust privacy measures and industry-standard security practices.
Customer Support: Clients deserve timely, expert help for account queries, technical issues, or trading concerns, available via email, live chat, and phone.
Compliance and Legal Protection: Clients can trade within a lawful framework, with Captex ensuring compliance with regulations for a secure, legitimate environment.

Client Responsibilities

Account Security: Clients must protect their accounts by securing login details and promptly reporting suspicious activity, with strong passwords and 2FA strongly advised.
Compliance with Platform Rules: Clients are expected to follow Captex’s terms, trading policies, and guidelines, including rules on practices, margins, and risk management.
Regulatory Compliance: Clients must ensure their trading aligns with applicable laws, including tax and reporting obligations.
Ethical Conduct: Clients should trade honestly, avoiding fraudulent or manipulative actions like market tampering or insider trading that could disrupt the environment.
Feedback and Communication: Clients are encouraged to share feedback or raise concerns, aiding Captex in enhancing services and addressing issues swiftly.

By embracing these rights and responsibilities, clients contribute to a transparent, secure, and efficient trading ecosystem on the Captex platform.

Company Rights and Responsibilities

As a provider of financial trading services, Captex maintains specific rights and duties to ensure operational integrity, regulatory adherence, and client protection. Below is an overview of the rights Captex exercises and the obligations it upholds in its dealings with clients and stakeholders.

Rights of Captex

Platform Management: Captex retains the authority to oversee and regulate its trading platform, including determining trading hours, conducting system upkeep, and ensuring stability and security. This supports a dependable and effective trading space.
Service Offering: Captex can offer a variety of financial products and services, such as foreign exchange (FX) trading, contracts for difference (CFDs), and other investment options, setting the scope and terms of these offerings.
Client Verification: Captex is entitled to conduct identity checks via Know Your Customer (KYC) processes, collecting personal data, identification documents, and proof of address to meet regulatory standards and prevent fraud or illegal activities.
Regulatory Compliance: Captex operates within the boundaries of applicable laws, regulations, and licensing requirements, including financial rules, anti-money laundering (AML) measures, and investor protection standards set by authorities.
Risk Management: Captex may establish risk management policies to safeguard both clients and itself, including defining margin levels, leverage caps, and controlling market risk exposure.

Responsibilities of Captex

Client Protection: Captex is tasked with protecting clients’ interests and assets through robust security measures, shielding user data, funds, and transactions from unauthorized access and cyber risks.
Transparency and Disclosure: Captex must deliver clear, precise details about its services, fees, trading terms, and risks, enabling clients to make well-informed trading choices.
Fair Treatment: Captex pledges to treat all clients equitably, ensuring unbiased order execution, competitive pricing, and prompt, fair resolution of disputes or concerns.
Customer Support: Captex provides attentive, professional assistance for client inquiries, technical issues, and trading questions, accessible through email, live chat, and phone.
Compliance and Ethical Conduct: Captex upholds top ethical standards and regulatory compliance, conducting operations with integrity, honesty, and respect for client privacy while meeting legal obligations.

In essence, Captex balances its rights and duties to ensure compliance, protect clients, and foster a transparent, equitable trading environment. By following these principles, Captex builds trust with clients, regulators, and stakeholders while delivering dependable, ethical financial services.

Deposits and Withdrawals

Handling deposits and withdrawals is a key part of the trading experience on the Captex platform. This section details the options, procedures, and important factors for funding and accessing funds from your Captex account.

Funding Options

Captex offers multiple convenient methods for clients to add funds to their accounts, prioritizing ease and flexibility:

Bank Transfers: Clients can deposit funds directly from personal or business bank accounts by providing banking details and completing the transfer.
Credit/Debit Cards: Deposits via major cards like Visa, MasterCard, and American Express are supported, with funds instantly available after secure entry on the platform.
Electronic Wallets: Options like PayPal, Skrill, and Neteller allow quick deposits with potentially lower fees, transferring funds straight to your trading account.
Cryptocurrency Deposits: For digital currency users, Captex may accept deposits in Bitcoin, Ethereum, or similar, sent to a designated wallet address, subject to applicable fees.

Withdrawal Process

Captex ensures withdrawals are handled securely and efficiently, giving clients swift access to their money:

Submitting a Request: Clients initiate withdrawals through the platform, specifying the amount and method, typically matching the deposit method for security and compliance.
Verification Requirements: Captex may require identity verification before processing, such as submitting ID documents, to prevent fraud and meet regulations.
Processing Times: Times vary by method—bank transfers and card withdrawals may take a few business days, while e-wallet withdrawals are often faster.
Withdrawal Fees: Some methods may involve fees; clients should review the fee details on the platform or consult support for clarity before proceeding.

In short, Captex provides diverse, secure, and compliant deposit and withdrawal options, ensuring clients can manage funds with ease.

Security and Client Protection

Captex prioritizes safeguarding client assets and data during transactions with:

Encryption and Security: SSL encryption secures all financial activities, protecting sensitive details like login info and payment data from breaches.
Compliance with Regulations: Captex follows AML rules and investor protection standards, ensuring transactions occur within a regulated, safe framework.
Customer Support: The support team assists with deposit and withdrawal queries, offering prompt guidance throughout the process.

Client Responsibilities

Clients play a role in maintaining a smooth experience:

Accurate Information: Provide correct, current details during account setup and verification to avoid transaction delays.
Security Practices: Protect account details with strong passwords, enable 2FA, and follow online security best practices to prevent unauthorized access.
Compliance: Adhere to Captex’s terms, policies, and relevant regulations during transactions to uphold a secure trading environment.

In conclusion, Captex is committed to secure, transparent funding and withdrawal processes, backed by strong security, compliance, and support. Clients are urged to secure their accounts and follow protocols for an efficient trading experience.

Term and Termination

The Term and Termination section outlines the duration and conditions under which the agreement between Captex and its clients may conclude. It clarifies the rights and duties of both parties concerning the contractual relationship and the process for ending it.

Agreement Duration
The agreement between Captex and its clients begins upon account activation and remains active until terminated by either party as detailed below.
Termination by Client
Clients may end their agreement with Captex under these terms:
Notice Requirement: Clients must submit written notice of their intent to terminate, with a notice period typically spanning 7 to 30 days, based on regulatory or contract specifics.
Account Closure: Prior to closure, clients must settle all obligations, such as closing open trades and paying any outstanding fees, ensuring all financial matters are finalized.
Procedure: Termination begins by contacting Captex’s support team or submitting a request via the platform, with identity and account verification required for security and compliance.
Confirmation: Upon approval, Captex will issue written confirmation, specifying the termination date and any final steps needed to close the account.
Termination by Captex
Captex may terminate the agreement under certain conditions:
Breach of Agreement: Termination may occur if a client breaches terms, such as violating regulations, misusing the platform, or engaging in fraud.
Notice Requirement: Captex will provide written notice, explaining the reasons and any corrective actions, with the notice period varying by breach severity and legal requirements.
Account Suspension: For significant violations, Captex may suspend the account temporarily during investigations or legal processes.
Effect of Termination: Post-termination, trading services cease, and clients must clear remaining obligations, including fees and losses up to that point.
Liquidation of Positions
Upon termination—whether by client or Captex—all open positions will be closed at prevailing market rates to settle financial obligations and finalize the account balance.
Dispute Resolution
Should disputes arise over termination or other agreement aspects, Captex and the client agree to seek resolution via arbitration or mediation, aiming for a fair outcome without prolonged legal battles.
Survival of Terms
Certain clauses—like confidentiality, indemnification, and dispute resolution—persist after termination to protect both parties’ ongoing rights and interests.

Summary
The Term and Termination section establishes a clear structure for the agreement’s lifespan and closure processes. By detailing client- and Captex-initiated terminations, notice periods, account settlements, and dispute mechanisms, Captex ensures compliance, operational stability, and client trust, fostering a transparent and reliable trading experience.

Severability

If a court deems any part of the agreement between Captex and its clients invalid or unenforceable, the remaining terms will stay intact. The affected provision won’t undermine the rest of the agreement’s validity. Both parties agree to interpret the agreement’s intent as broadly as legally permissible, preserving its enforceability.

Applicable Governing Law and Jurisdiction

The agreement between Captex and its clients is governed by and construed under the laws, excluding conflict of law rules. Disputes arising from the agreement fall under the exclusive jurisdiction of the courts. Both Captex and its clients agree to this jurisdiction for consistent legal resolution.

Indemnities

Indemnity clauses in Captex’s client agreements allocate risks, addressing potential losses, damages, or liabilities, and clarify responsibilities in various scenarios.

Key Aspects of Indemnities:

Scope of Indemnity:
- Captex’s Protection: Clauses may shield Captex from losses or claims due to client breaches, platform misuse, or fraudulent acts.
- Client’s Protection: Clients may be covered for losses from Captex’s mistakes, negligence, or failure to provide promised services, ensuring redress for specific harms.
Third-Party Claims: Indemnity provisions outline liability sharing for third-party claims tied to client trading or Captex service issues.
Conditions and Limitations: These clauses specify when indemnification applies and may cap liability, clarifying covered scenarios and financial limits.
Notification and Cooperation: Both parties must promptly report claims and collaborate to resolve them, minimizing damage effectively.

Acceptance by the Client

Acknowledgment Requirement:

Clients must formally accept Captex’s terms and conditions, typically during registration or account activation, confirming they’ve reviewed and agreed to the terms, privacy policy, and trading rules.

Methods of Acceptance:

Online Confirmation: Clients usually signal acceptance by ticking a box or clicking “I Agree” on the Captex platform.
Written Agreements: In some cases, clients may need to sign physical documents to affirm acceptance.

Implications of Acceptance:

Commitment to Compliance: Acceptance binds clients to Captex’s rules, clarifying their rights, duties, and dispute processes.
Contractual Framework: It establishes the legal basis for Captex’s services, defining mutual obligations and expectations.

Review of Terms:

Clients are urged to carefully examine the terms before agreeing, ensuring they grasp their responsibilities, rights, and trading dynamics with Captex.

By embedding indemnity provisions and requiring clear acceptance, Captex ensures mutual awareness of duties, reduces risks, and enhances transparency in the trading relationship.