At Captex, we place a high value on your privacy and are dedicated to keeping your personal information secure. This policy details how we gather, utilize, share, and protect your data when you engage with our trading platform and associated services.
We take the confidentiality and safety of your information seriously, employing robust safeguards to shield it. By accessing or using Captex’s services, you agree to the data practices outlined in this Privacy Policy.
Welcome to Captex’s Privacy Policy. This section clarifies how we collect, process, share, and secure your personal data when you interact with our offerings. By using our platform or submitting your information, you accept the terms described here.
This Privacy Policy governs all personal data obtained from users of Captex’s trading platform, website visitors, and anyone interacting with our services. It explains our methods for collecting data, the reasons behind it, and the measures we take to keep it safe.
Captex gathers various types of data to enhance our services, personalize your experience, and meet legal requirements. This may include:
We leverage your personal data for legitimate operational purposes, such as:
Your personal data may be shared with third parties in these scenarios:
We retain your personal data only as long as needed to achieve the goals outlined in this Privacy Policy, unless a longer period is mandated or allowed by law.
You possess several rights over your personal information, including:
We deploy technical and organizational safeguards to protect your personal data from unauthorized access, modification, disclosure, or loss. These include encryption, controlled access protocols, and routine security reviews.
We may revise this Privacy Policy from time to time to align with changes in our practices or legal obligations. Significant updates will be shared with you via our platform or other appropriate channels.
At Captex, safeguarding your personal information is a core commitment, and we strive to uphold your privacy at all times. This section outlines how we collect, use, share, and secure your personal data when you use our trading platform and related services.
We gather a range of personal data to deliver our services effectively and comply with regulations. This includes:
This data is collected directly from you during account setup, service usage, or website interactions. We also use cookies and similar tools to automatically capture data, enhancing your experience and service quality.
We employ your personal data for these key purposes:
Your personal data may be shared in these instances:
We are devoted to protecting your personal data with suitable technical and organizational measures. These encompass data encryption during transmission and storage, secure storage systems, tight access restrictions, and periodic security assessments to prevent unauthorized access, use, or sharing.
We store your personal information only as long as required to meet the objectives in this Privacy Policy or as mandated by law. Once no longer needed, we securely delete or anonymize it to block unauthorized access.
You have multiple rights concerning your personal data:
Personalize User Experience:
We customize content, promotions, and platform features based on your preferences and trading patterns to enhance your engagement.
Conduct Risk and Security Monitoring:
We actively monitor for fraud and security threats, taking steps to detect, prevent, and address risks to protect the platform and its users.
Improve and Develop Services:
We analyze usage trends and feedback to refine the platform’s performance, functionality, and security, ensuring continuous improvement.
Captex’s data collection and handling are grounded in the following legal foundations:
Captex may share your data with third parties under these circumstances:
We retain your information only as long as needed to achieve the purposes outlined here, including meeting legal, regulatory, or operational needs. Once no longer required, we securely erase or anonymize it to prevent unauthorized access.
You have key rights over your personal data, such as:
Captex gathers various data types to optimize your experience and provide efficient services:
Captex is dedicated to client satisfaction with all transactions. Our refund policy outlines when clients can request refunds for unused funds or mistaken transactions. Each request is evaluated individually, considering compliance with trading terms, transaction legitimacy, and regulatory guidelines.
Approved refunds are processed via the original payment method or an alternative agreed-upon option. Clients can submit refund requests or get assistance by reaching out to our support team.
Welcome to Captex’s Cookies Policy. This policy details how we use cookies and similar technologies on our website and trading platform to improve your experience and offer tailored services.
What Are Cookies?
Cookies are small files saved on your device—like a computer, phone, or tablet—when you visit a site. They enhance functionality and provide insights to operators, categorized by their purpose and role.
Types of Cookies We Use:
How We Use Cookies:
Third-Party Cookies
We may permit third-party providers—like analytics or ad firms—to set cookies on our site. These cookies might track your online activity across sites over time, using the data to show ads aligned with your preferences.
Managing Cookies
You can adjust cookie settings via your browser, choosing to accept, reject, delete, or customize them for specific sites. Note that disabling cookies might limit site functionality, potentially affecting access to features and reducing your overall experience quality.
Captex may periodically revise this Cookies Policy to reflect updates in our practices or to meet legal requirements. Significant changes will be shared through our website or other suitable methods. Your continued use of our site after these updates signifies your agreement to the revised policy.
Captex may collaborate with affiliated partners by sharing data to enhance service quality and improve your experience. This partnership aids in streamlining transactions, tailoring offerings, and ensuring regulatory compliance.
Shared information is restricted to what’s essential for these goals and is protected by rigorous confidentiality and security standards. Captex is dedicated to preserving your privacy and adheres to applicable laws governing data sharing with affiliates.
Captex is committed to complying with regulations governing financial services and trading platforms. We may disclose your personal data when required by law, regulatory bodies, or legal processes, such as meeting anti-money laundering (AML) obligations, tax reporting, or other legal mandates.
We may also share information in response to legitimate requests from government or law enforcement to support investigations or prevent illegal activities. Our regulatory disclosures are handled transparently, respecting privacy laws to protect your rights. For questions about these practices, refer to the contact details in our Privacy Policy.
Captex respects your communication choices. To stop receiving promotional emails, newsletters, or marketing content, you can opt out anytime:
Opting out of marketing does not affect transactional or administrative notifications tied to your account or services. We honor your preferences while complying with legal standards.
Captex utilizes collected data to elevate user experiences, refine our services, and maintain seamless platform operations. We analyze this data to personalize interactions, boost performance, and develop features that align with your needs. Data also supports security efforts, including fraud prevention, risk management, and legal compliance. Aggregated, anonymized data may be used for reporting and analytics, ensuring individual privacy remains intact.
We prioritize user privacy with strong security measures and adherence to data protection laws. You can manage your data through accessible privacy settings. For more on our data practices, see our Privacy Policy or contact our support team.
Captex keeps personal information only as long as needed to fulfill the purposes in our Privacy Policy, including legal, regulatory, and operational requirements. We periodically review retention policies, securely deleting or anonymizing data when it’s no longer necessary.
Captex may transfer your personal data to affiliates or third-party providers in other countries for processing and storage. These transfers follow data protection laws, with strong safeguards to ensure your data’s security and privacy throughout the process.
Captex may share your personal information with regulators, law enforcement, or third parties when legally required or during legal proceedings. Data may also be disclosed to protect our rights, investigate fraud, or respond to lawful requests, always with strict confidentiality and security measures in line with applicable laws.
Captex retains personal data only as long as necessary to meet Privacy Policy objectives or legal requirements. We regularly evaluate retention needs, securely erasing or anonymizing data when it’s no longer needed.
Captex partners with third-party providers for tasks like payment processing, customer support, and analytics to deliver services efficiently. These providers access personal data solely for their designated roles and are bound by contracts to uphold confidentiality and security.
Our site may include links to third-party websites or services beyond Captex’s control. We’re not responsible for their content, privacy practices, or security. We suggest reviewing the privacy policies of these external sites to understand their data-handling practices.
Captex may revise this Privacy Policy as needed to reflect changes in data practices or legal obligations. Major updates will be posted on our website or communicated through appropriate channels. Your continued use of our services post-update indicates acceptance of the revised terms.
Captex retains the right to amend its policies, including the Privacy Policy and Terms of Service, to adapt to evolving practices, laws, or technology. Significant changes will be shared via our website or other means. Continued use after updates reflects your agreement to the new terms. We encourage regular review of these policies for awareness of data handling and your rights. Contact us with questions using Privacy Policy details.
Captex employs a clear process for policy revisions, ensuring updates are transparent and legally sound. Changes are thoughtfully assessed and applied to maintain clarity and compliance with relevant laws.
Policy updates will be announced on our website and, where applicable, via email. These notices will outline the changes and their effective dates, encouraging users to review them to stay informed about data management and privacy rights.
Using Captex’s services after updates take effect signifies your consent to the revised policies. If you disagree, you may discontinue use and either close your account or contact us with concerns about the changes.
All policy amendments align with data protection laws, ensuring fairness, transparency, and accountability in our data practices. For inquiries about our amendment process, use the contact info in our Privacy Policy.
By engaging with Captex’s services, you acknowledge and agree to our Privacy Policy and Terms of Service. Continued use reflects acceptance of these policies and any updates. If you disagree, we suggest stopping use of our services. Regularly review our policies to stay informed about data collection, use, and protection. Contact us with questions via Privacy Policy details. Captex values your trust and is committed to safeguarding your privacy.
For questions or concerns about this Privacy Policy, reach us at:
Email:
Phone:
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